Shipping and Returns

Store Shipping & Return Policy

 

Shipping

 

  Shipping, inside the United States, has a processing time of up to 48 hours.

  Free Shipping promotions (when available) is automatically added in your cart once your order reaches a certain amount or more, and shipped Priority or UPS Ground

  There are multiple shipping options at checkout if customer prefers a faster or a preferred carrier.

 

Returns & Exchanges

  Customer is responsible for shipping charges on any approved returnable item

  Stolen or Missing package? Customer must first file a claim with the carrier (UPS, USPS, DHL) before contacting us.

 

FAJAS:

 

  For hygienic reasons Lingerie, Bras, Fajas or Bodyshapers have a no return no exchange policy. They are intimate garments and will be considered as Final Sale.

  Waist Trainers may be exchang ed once for a different size by contacting us within 48 hours of purchasing or receiving the item.

 
JEANS:

  Mezclitos has a NO REFUND policy. Exchanges / Gift Cards Only.
  Jeans Have a 7 Day Exchange Policy from the day your item arrives.
  If the item was bought on Clearance or Special Sale, it is considered Final Sale or pay 30% Restock Fee for an exchange.
  Jeans must be returned the same way it was received. Jeans that are worn, washed, or contain any smell will NOT be exchanged
  Must contain all original tags 

 

Leggings and Bodysuits w/ Internal Faja:

  Bodysuit garments fall in the same category as the Fajas. No returns or exchanges. They contain the powernet material from the fajas and they are in a thong style.

  Leggings with internal pushup powernet are considered final sale, as well.

 

Accessories:

 Foams, Boards, Pillows, Chin Straps, etc are Final Sale.

To make a return, please call or email us to process an exchange. You can also call us at the following number, 469-224-0202

------ RECOMMENDATIONS ------

If your purchase includes girdles (fajas), we ask that you try the girdle (faja) OVER panties or underwear, preferably after a bath, free of lotions and perfumes. This does not mean that Mezclitos will accept the item for an exchange or refund, but it does protect you in case there is a manufacturing defect and, of course, for health reasons. Remember, the Girdle (faja) is a piece of underwear. Any item, if worn or dirty, will not be eligible for return and will be sent back to you.